Thank you for shopping at Sambal Goreng Kak Ezan. We take pride in offering high-quality products and want you to have a satisfying shopping experience. If you are not entirely satisfied with your purchase, we're here to help.

Returns: You have seven (7) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges: If you need to exchange an item, please contact us within one (1) day of receiving your order. To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Return Shipping: You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us: If you have any questions on how to return your item to us, please contact us at shahzezan@gmail.com or +60136272106.